About Michele
I joined Al Serra in 2022 and have worked in the auto industry for over 17 years. I believe in treating my customers as I would like to be treated. I enjoy helping customers and will go the extra mile to ensure they have a great experience. I enjoy spending time with my family and going to movies, sporting events, and concerts.
Customer rating
4.9 / 5 based on 1251 ratings (747 written reviews)
Recent reviews
Excellent
— Helen C. ,
Great and friendly experience, also quick service, just as I expected.
— Francisc R. ,
My oil change was great. The wait was short. I got in fast. There were no issues.
— Mark A. ,
I have worked with Michel a few times while getting my vehicle serviced and she has always been a pleasure to work with and very thorough.
— Mark C. ,
Great
— Kathleen D. ,
She's great! She's professional, kind, knowledgeable, and very helpful.
— Robert C. ,
Michele went above and beyond while my vehicle was there for service-she kept in touch with me routinely and updated me on where the tech was with service. Michele is an absolute rockstar and I would back a recommendation for her any day of the week!
— Andrea S. ,
Michele was very helpful and kept me informed as to the time service would be done. Also, very pleasant when speaking to me.
— Loren W. ,
The experience was great. It took 2 months to get the part, but that is not her fault. She did provide a car during this time, so that helped.
— Ronald S. ,
Michele was excellent. Communicated clearly, handled everything fast and professionally while also being very friendly.
— Martha D. ,