# Al Serra Chevrolet - Detailed Adviser Profiles

> Organization: Al Serra Chevrolet
> Team Site: https://alserrachevy.adviserly.com
> Dealership Homepage: http://www.alserrachevy.com

Companion to [llms.txt](https://alserrachevy.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available.

Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug.

## Advisers

### Alex Willett

- Profile: [https://alserrachevy.adviserly.com/alex-willett](https://alserrachevy.adviserly.com/alex-willett)
- Department: Sales (Sales)
- Title: Sales Advisor
- Call: 810-953-2475

I joined Al Serra Auto Plaza in April of 2026 after previously working in heating and cooling sales. I decided to move into the automotive industry because I’ve always had a passion for cars and enjoy helping people find the car they truly love to drive. Customers appreciate my easygoing, no-pressure approach and my dedication to treating everyone like family. I understand that buying a car can sometimes feel frustrating, and my goal is to make the process as smooth and enjoyable as possible while helping customers find the perfect vehicle for their needs. I grew up right here in Grand Blanc, not far from the Al Serra Auto Plaza, and still live in the area today with my partner and son. Outside of work, I enjoy backpacking and nature, gaming, and competitive armwrestling.

### Autumn Juarez

- Profile: [https://alserrachevy.adviserly.com/autumn-juarez](https://alserrachevy.adviserly.com/autumn-juarez)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 5.0 stars (10 ratings, 10 reviews)
- Lifetime vehicles sold: 20
- Recent vehicles sold: 9
- Sales specialties: CHALLENGER, COLORADO, EQUINOX, SILVERADO 1500, TRAX
- Call: 810-603-1424

I began my career in the automotive industry about a year ago. Since then, I've made it my mission to ensure every client feels welcomed, heard, and confident throughout the car-buying process.  I pride myself on being transparent and attentive to each individual who comes across my path. I have years of experience as an Optician, in retail sales, and in customer service that have given me a valuable perspective, which has qualified me for where I am. In my free time, I enjoy staying active at the gym, hiking on lake trails, or finding a new book to get lost in. Outside of my hobbies, the other half of my life is spent with my hilarious and outgoing daughter, Belle, going to gymnastics, dance, or the children's museum.

Recent reviews:
- 2026-03-12 | 5.0/5 | Carrie S. — Autumn was very knowledgeable, helpful, responsive and friendly. She worked hard to find me the best deal possible! I am extremely happy with my new Buick and the service that I received from Autumn! I found my new sales girl! I 100% recommend her to anyone looking to lease or purchase a new or used vehicle.
- 2026-03-27 | 5.0/5 | Jacqueline S. — Autumn is the best. She did so much to make the purchase of my new vehicle an easy and exciting experience. She answered my multiple question and was always professional and genuinely happy to help.
- 2026-03-23 | 5.0/5 | Duane R. — Autumn was amazing!  We couldn’t have asked for a better salesperson.  She was on our side from our first contact and made sure everything went smoothly with the purchase of our dream car.

### Brian Miller

- Profile: [https://alserrachevy.adviserly.com/brianmiller](https://alserrachevy.adviserly.com/brianmiller)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 1995-01-30
- Rating: 5.0 stars (1506 ratings, 1013 reviews)
- Lifetime vehicles sold: 3099
- Recent vehicles sold: 17
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1407

Father of two daughters; married to my beautiful wife Denise for more than 20 years. Love to hunt, fish, golf & spend time with my family: look forward to the archery deer season every year. During 20 years in auto, have always provided customers with a straightforward, respectable & hassle-free buying experience.

Recent reviews:
- 2026-04-05 | 5.0/5 | Sherry M. — Brian was very professional and efficient in helping me decide which vehicle I would like to lease.  He was able to get it in the color I wanted and showed me all the new features.  I appreciated how quickly he was able to help me and would definitely recommend him.
- 2026-03-13 | 5.0/5 | Larry T. — Very professional answered all my questions did everything you could to locate and find me a car worked with me on what I wanted just a shame. Cadillac blew it and put all the electric in theirs.
- 2026-03-18 | 5.0/5 | Katherine L. — Brian was very helpful and knowledgeable about this car. He took time to familiarize me with my car. I feel he helped me get the best deal possible. I enjoyed working with him very much.

### Bryan Pullen

- Profile: [https://alserrachevy.adviserly.com/bryanpullen](https://alserrachevy.adviserly.com/bryanpullen)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 2012-12-03
- Rating: 5.0 stars (604 ratings, 396 reviews)
- Lifetime vehicles sold: 1952
- Lifetime vehicles serviced: 11141
- Recent vehicles sold: 23
- Recent vehicles serviced: 1
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Service specialties: EQUINOX, MALIBU, SILVERADO 1500
- Call: 810-603-1404

Love spending time with my 2 boys, modifying my cars, & going to the drag strip! Have won the Mark of Excellence and Certified Elite awards. My clients know I listen intently to their needs and truly enjoy seeing them happy after the repair.

Recent reviews:
- 2026-02-26 | 5.0/5 | Rosann J. — My experience was very good with Brian. He always goes above and beyond and I appreciate that. I believe this is about my fourth vehicle that I’ve gotten with Bryan. He’s always very helpful and tries to always meet my demands on what I want on a vehicle. I would highly recommend him to anyone.
- 2026-04-18 | 5.0/5 | Matthew J. — Bryan always provides a great experience as well as the overall Serra staff. Highly recommend Bryan and my family / friends will continue to work with him for all future vehicle needs. Thanks again!
- 2026-04-10 | 5.0/5 | Vickie L. — Brian is organized, informative and very thorough!  He is a very positive guy providing a quick positive purchase everytime!

### Cameron Pender

- Profile: [https://alserrachevy.adviserly.com/cameron-pender](https://alserrachevy.adviserly.com/cameron-pender)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 5.0 stars (357 ratings, 247 reviews)
- Lifetime vehicles sold: 1197
- Recent vehicles sold: 15
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1411

Hello, and welcome to Al Serra Auto Plaza! My goal is to make the car buying process as fun, and as efficient as possible. You can depend on me to devote my time and expertise to help you with a decision that will change your life. I enjoy building relationships with everyone who gives me their time. Playing golf and watching sports are things I love doing in my spare time, and simply enjoying the great state of Michigan! A way to describe myself is that I love talking to people and having a great laugh. I enjoy meeting new guests every day and earning their trust and business. I always work hard to put a smile on my customers’ faces, and you can count on me to keep working hard to exceed your expectations. I never stop until the job is done and you are completely satisfied with my service! Please do not hesitate to reach out to me with your questions or concerns, or to say hello!

Recent reviews:
- 2026-01-15 | 5.0/5 | Tracie T. — Outstanding car buying experience 🚗 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I recently visited Al Serra Chevrolet and I’m thrilled to share my exceptional experience with their salesman Cameron.  From the moment I stepped on to the lot, Cameron made me feel welcome and at ease. The knowledge and expertise Cameron demonstrated was impressive. He patiently answered all my questions, providing insightful comparisons between different models. His no pressure approach was what stood out most to me. He listened attentively to my needs and budget constraints, then suggested options that perfectly aligned with my requirements. He was remarkably transparent about pricing, features and potential add-ons.
- 2026-02-04 | 5.0/5 | Susan K. — Great Customer service!  He kept his word on everything he told us he would do for us!  
He made it happen when he said he would and I believe he can be trusted! Always answered our calls or called us back promptly!
- 2026-04-16 | 5.0/5 | Susan M. — Outstanding!!!  He is personable and friendly, but misty of all he listens. He is was very helpful and found exactly what I was looking to lease. I look forward to working with him again in 3 years!!

### Chris Bonner

- Profile: [https://alserrachevy.adviserly.com/chris-bonner](https://alserrachevy.adviserly.com/chris-bonner)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 5.0 stars (90 ratings, 79 reviews)
- Lifetime vehicles sold: 195
- Recent vehicles sold: 14
- Sales specialties: EQUINOX, EQUINOX EV, SIERRA 1500, SILVERADO 1500, TRAX
- Call: 810-603-1413

I am proud to work at Al Serra Auto Plaza, assisting customers in leasing and purchasing vehicles. I have been married to my wonderful wife, Sara, for 23 years, and we live in Holly with our three daughters. When I'm not at work, I enjoy camping, spending time with my family, and hunting in the woods. If you have any questions about our inventory, please call me. I look forward to helping you find the right vehicle!

Recent reviews:
- 2026-03-21 | 5.0/5 | Gary S. — Chris and I spent a lot of time looking over different trucks and options over a few days and Chris explaining to me the add on's I wanted. when I picked up the truck for delivery I took a good look at the dash and the I became a little mad at myself for not looking closer at the options my trade had was not there on new. Chis came over and showed me the change and where to fine my 4 wheel low is and other stuff I felt was not on this truck. 

Thank You Chris for all your hope.
- 2026-04-02 | 5.0/5 | Timothy B. — From the start, Chris was very concerned about everything that I was looking for in a new truck. He explained many different options. When I decided what I wanted, he made every effort to find that exact truck. He was able apply several incentives toward the purchase. I was very satisfied with the whole process.
- 2026-03-02 | 5.0/5 | Mary S. — Chris provided excellent service. He explained all the functions and details about the car.  He is very knowledgeable and experienced in the EV autos and shared his experiences driving these amazing vehicles.  Chris is highly recommended for his quality service, clear and thorough communication.

### Clay Weinand

- Profile: [https://alserrachevy.adviserly.com/clay-weinand](https://alserrachevy.adviserly.com/clay-weinand)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 4.9 stars (148 ratings, 109 reviews)
- Lifetime vehicles sold: 370
- Recent vehicles sold: 14
- Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, TRAX
- Call: 810-603-1418

Since starting my career in the auto industry in 2018, joining Al Serra in 2024 has been the best decision I have made yet! While I have spent several years helping my customers find the perfect Chevrolet, Buick, or GMC, I am excited to offer them more top-selling brands, including Kia, Subaru, Honda, VW, and CDJR. You will often find me laughing with customers at my desk or walking them through service for any after-sale care. My favorite part of the process is seeing my customers' faces when I flip my screen and ask them to help me build their best deals. My customers tell me they have never experienced that before, but transparency is critical. I grew up in Holly, MI, and live in Grand Blanc. Outside work, I spend my free time with my wonderful wife and incredible daughter. However, I also have a passion for building classic motorcycles and enjoy meeting up with friends at local car shows. You'll often find me laughing with customers at my desk or walking them through service for any after-sale care. My favorite part of the process is seeing my customers' faces when I flip my screen and ask them to help me build their best deals. My customers tell me they have never experienced that before, but I believe transparency is critical. I grew up in Holly, MI, and live in Grand Blanc. Outside work, I spend my free time with my wonderful wife and incredible daughter. However, I tend to build classic motorcycles and meet up with friends at local car shows.

Recent reviews:
- 2026-03-12 | 5.0/5 | Heather A. — CLAY DESERVES A PROMOTION! I HADN'T BOUGHT A NEW CAR SENSE HIRING IN AT GENERAL MOTORS IN 97 , (ALWAYS GOT MY PARENTS HAND ME DOWNS GM VEHICLES, WHICH I TRULY APPRECIATED! I 1ST CALLED SHA CHEVROLET & THE GUY I DEALT WITH GAVD ME AN OFFER I KNEW DIDNT SOUND RIGHT,I COULD TELL HE WAS JUST CC TRING TO MAKE A SALE,SO I CALLED CLAY BACK HE MADE SURE HE FOUND ME THE BEST DEAL,AND EEALKY INVESTED IN MAKING SURE I WOYLD BE SO HAPPY AND COMFORTABLE WITH THE BUYING EXPERIENCE 😀 I LOVE MY 2026 EQUINOX AND HANDS DOWN WILL ALWAYS BE THANKFUL FOR CLAY AND WILL SEND EVERYONE HIS WAY WHEN HEARING THEY ARE IN INTEREST OF BUYING A VEHICLE!100% my experience at Al Sera and with Clay changed my life for the better! THANK YOU CLAY I WILL NEVER FORGET YOU AND ALWAYS BE THANKFUL!!!!
- 2026-01-19 | 5.0/5 | Mary P. — Clay was very accommodating, answering all my questions. thoroughly going over the amenities of the vehicle, and giving me options. I am confident that he had my best interest at heart. he knew reliability for the long haul was important to me and showed me vehicles that met my standards.
- 2026-02-18 | 5.0/5 | Kathy S. — Friendly, efficient, helpful … very pleasant and comfortable to work with.  Very eager to make sure everything was just right for me.

### Colin Turnipseed

- Profile: [https://alserrachevy.adviserly.com/colin-turnipseed](https://alserrachevy.adviserly.com/colin-turnipseed)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 4.9 stars (208 ratings, 141 reviews)
- Lifetime vehicles sold: 680
- Recent vehicles sold: 16
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAX
- Call: 810-603-1870

Fenton native, I strive to put my customer's needs 1st at every turn, over 6 years taking care of customers in sales and approaching 2 Years with Al Serra Auto Plaza. I specialize in new and pre owned vehicles. I am looking forward to making your purchase simple, quick and informed. In my spare time I love traveling the globe and working with computers

Recent reviews:
- 2026-01-11 | 5.0/5 | Daryl B. — This was the most pleasant car buying experience I've had.  Selected the truck online , and applied for my loan . They didn't run my credit 10x like many dealers.  Was approved  went in the next day and drove off with my new truck.  Colin explained everything and answered all of my questions  I would highly recommend Colin if your looking to purchase a new or used vehicle at Al Sera
- 2026-03-14 | 5.0/5 | Ann P. — Colin was great!  He asked questions, let me decide what I wanted and wasn’t pressuring to move faster etc…he also got a vehicle for me from another dealer.  I would definitely buy again from Colin
- 2026-03-04 | 5.0/5 | Roberta C. — This transaction has been the best we have had in the 40+ years we have purchased vehicles.  Everything was very straightforward, nothing "hidden" and always on the time schedule he indicated.

### Darwin Geary

- Profile: [https://alserrachevy.adviserly.com/darwin-geary](https://alserrachevy.adviserly.com/darwin-geary)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 4.9 stars (137 ratings, 85 reviews)
- Lifetime vehicles sold: 410
- Recent vehicles sold: 14
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1417

I joined Al Serra in 2023, but my career started over a decade ago. Customers continue returning to me for my service because I am sincere and have excellent listening skills. I have a beautiful wife and two wonderful children. Outside work, my wife, kids, and I love camping and riding our side x sides.

Recent reviews:
- 2026-04-03 | 5.0/5 | Linda H. — Darwin was a great salesman. He explained the features  in my new GMC Sierra  truck. Darwin is very professional.  I would buy my next vehicle from him.
- 2026-03-15 | 5.0/5 | David H. — Darwin was exceptional.  He figured out what I needed and was able to provide me with a great experience and a very affordable price. Thanks Darwin!
- 2026-03-25 | 5.0/5 | Nicholas C. — Darwin was incredibly helpful. It was a pleasure working with him. He made the sales process painless, quick, and simple.

### Derek Suttle

- Profile: [https://alserrachevy.adviserly.com/derek-suttle](https://alserrachevy.adviserly.com/derek-suttle)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 5.0 stars (591 ratings, 399 reviews)
- Lifetime vehicles sold: 1421
- Recent vehicles sold: 28
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1842

Since joining the auto industry in 2011, my goal has always been customer satisfaction. When it comes to my clients at Al Serra Auto Plaza, they can rely on me for honest service. My goal is to help them find the perfect vehicle for the best price. I make the buying experience informative and fun. Working in the best interests of my clients is what I’m known for around the dealership. I currently have an AFIP and Ford certifications and am working on becoming fully certified in GM vehicles. I am very passionate about solving people’s problems; I enjoy finding out what a person needs and solving that need efficiently and with a smile. In my spare time, I love to play golf and tell dad jokes. My wife and children love to travel; we go to Disney World every year. I am a big fan of all things Disney!

Recent reviews:
- 2026-02-27 | 5.0/5 | Wayne B. — Me and my fiance are not fans of Al Serra or a few or their salesman. We stopped in just to see what we liked and planned on going somewhere else to purchase. Then we met for the first time a salesman that was not pushy but patient, completely understanding of the stressful situation we were in and very honest. As long as Derek works there, we will keep returning for our next upgrades. Plus he continued to somehow get our payments to continue dropping before we even signed. As long as Derek works there, we will continue coming to him for our upgrades.
- 2026-04-10 | 5.0/5 | Julie S. — Derek was knowledgeable, friendly and reliable in all communication. He went above and beyond to provide me and my family and excellent experience. We have been long time customers at a competing dealership, Derek and Al Serra now have our business! Thanks so much.
- 2026-03-12 | 5.0/5 | Terry R. — he worked very hard for us. he understood...i drove 3 hours to see him. i live in big rapids,mi ......other side of the state. i'm have use him 2 other times. each time he went above and beyond.     thanks DEREK SUTTLE............TERRY RADER

### Glenn Libtow

- Profile: [https://alserrachevy.adviserly.com/glennlibtow](https://alserrachevy.adviserly.com/glennlibtow)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 1999-06-01
- Rating: 5.0 stars (976 ratings, 641 reviews)
- Lifetime vehicles sold: 2480
- Recent vehicles sold: 12
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1831

Fun Fact: I was an extra in the Forrest Gump movie as a runner. Love my Detroit Lions, motocross, and bowling. 16 yrs in Auto providing a no hassle buying experience for my clients. Love to make things fun both in and out of the dealership!

Recent reviews:
- 2026-02-17 | 5.0/5 | Jennifer C. — My experience with Glenn was top-notch! 
He knew exactly what I needed and wanted based on my financial situation and what was the best interest to me. 
Glenn did the leg work from start to finish with what kind of vehicle and to the financial aspect to the paperwork. As always, I look forward to getting my future cars through Glenn.
- 2026-03-27 | 5.0/5 | Debra H. — I have been a customer of Glenn’s for many years! He always gone above & beyond to find exactly what I was looking for!
- 2026-03-19 | 5.0/5 | Perry L. — At this point, I can't say anything less than Glenn Libtow isn't anything less than a Customer Service Superstar. ✝️❤️

### Greg White

- Profile: [https://alserrachevy.adviserly.com/greg-white](https://alserrachevy.adviserly.com/greg-white)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 5.0 stars (496 ratings, 342 reviews)
- Lifetime vehicles sold: 1216
- Recent vehicles sold: 13
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1832

I married my high school sweetheart in 2001, and have four amazing children. A few years ago, we settled down in Grand Blanc and love it here. I have been in the auto industry for over ten years and enjoy spending time with the family, traveling, and going to the different school and sporting events that my kids participate in. When it comes to my customers, the goal is to provide an honest, stress-free, no-pressure buying experience that they will love!

Recent reviews:
- 2026-04-10 | 5.0/5 | Ginger S. — Greg made the entire experience smooth and enjoyable from start to finish. He really listened to what I was looking for, helped me find the right vehicle, and worked to get the best price along with all available incentives. Everything was prepared ahead of time, so the paperwork process was quick and efficient. On top of that, he’s genuinely fun to talk with, which made the whole process even better.
- 2026-04-04 | 5.0/5 | Ricky F. — From telling Greg what I wanted in a vehicle to signing the paperwork on the day of delivery, Greg was on top of of his game every step of the way. There's never a question on the progress because he's either sending email updates or giving you a call. Make no mistake, being happy with your buying experience begins with a salesman that's good at pleasing his customers.
- 2026-04-10 | 5.0/5 | Joseph F. — Greg is the absolute best! He knows exactly what I’m looking for in a vehicle. He always provides a fair price and a smooth experience. I wouldn’t see anyone else!

### Gregg Winnie

- Profile: [https://alserrachevy.adviserly.com/greggwinnie](https://alserrachevy.adviserly.com/greggwinnie)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 1995-09-05
- Rating: 5.0 stars (1009 ratings, 659 reviews)
- Lifetime vehicles sold: 2236
- Recent vehicles sold: 13
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1449

Avid sportsman. Proud father of 1 daughter in competitive cheer (I’m her biggest fan). With Al Serra since 1995 -and 20 yr holder of GM’s Mark of Excellence. Love my work and devoted to helping clients find a car they’ll enjoy for years!

Recent reviews:
- 2026-03-05 | 5.0/5 | Kevin Z. — Leasing our 2026 Chevy Silverado 2500 was a great experience from start to finish. Gregg answered all of our questions promptly and made sure we felt comfortable with every step of the process. The entire experience was smooth, straightforward, and incredibly easy.

We really appreciated how responsive and helpful Gregg was throughout everything. It made what can sometimes feel like a complicated process feel simple and stress-free.

We would absolutely recommend Gregg to anyone looking to lease or purchase a vehicle. Thank you for making this such a positive experience!
- 2026-03-06 | 5.0/5 | Charles V. — Gregg has been my salesman for years.  He has always taken great care of me and my family.  He always go's above and beyond to meet our needs. Gregg treat you like family.  Very personal and professional.  If you are looking to buy a new vehicle from Al Serra you need Gregg.  He is the only salesman that I trust.  I love my new 2026 truck and it all started when Gregg answered my call and told me he could help meet all my needs.  Thank you Gregg for a great experience and my awesome 2026 truck. Thank you Al Serra.
- 2026-03-05 | 5.0/5 | Thomas M. — My experience buying from Gregg was once again very enjoyable and very easy. I've bought many cars over the years through Gregg and he continues to find me exactly what I'm looking for and continues to make it very easy for us.

### Jared Denington

- Profile: [https://alserrachevy.adviserly.com/jared-denington](https://alserrachevy.adviserly.com/jared-denington)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 5.0 stars (561 ratings, 386 reviews)
- Lifetime vehicles sold: 1501
- Recent vehicles sold: 18
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-3507

Purchasing a vehicle shouldn’t be a difficult process, which is why I do everything to make the buying experience simple, informative, and fun. Throughout my 4 years in the auto business, I have remained honest, trustworthy, and honorable. Guests can depend on me to work in their best interests; I am always on their team! Getting our customers into a new or pre-owned vehicle that suits them perfectly is my priority. During my downtime, I like to do outdoor activities, especially racing and riding my Harley. I also enjoy golf, hockey, baseball, and having fun with my black Lab (Kloee). If you want to work with someone who is personable, honest, and always has a smile on his face, don’t hesitate to come see me!

Recent reviews:
- 2026-04-07 | 5.0/5 | Mark N. — Outstanding 
Jared was very knowledgeable and professional and well prepared with answers to questions before we asked. 
Also want to give him Kudos for being the first person to approach me in the showroom in the many years of waiting for my other car to be serviced
- 2026-04-04 | 5.0/5 | Christine C. — He is very knowledgeable and patient and has always helped everyone in our family find just what we have been looking for in price, looks and expectations. We will always call Jared first for all our automobiles needs. We appreciate his hard work and dedication!
- 2026-04-23 | 5.0/5 | Eriberto J. — Jared was very professional and knowledgeable going through the whole process from start to finish.  He explained everything and answered our questions without hesitation. Jared was very friendly and nice and patient while we were making our decisions.

### Jeff Saber

- Profile: [https://alserrachevy.adviserly.com/jeffsaber](https://alserrachevy.adviserly.com/jeffsaber)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 1998-03-16
- Rating: 5.0 stars (1148 ratings, 789 reviews)
- Lifetime vehicles sold: 2792
- Recent vehicles sold: 21
- Sales specialties: EQUINOX, MALIBU, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1813

I have been with Al Serra for 18 yrs and graduated from Clarkston High School and still live in Clarkston! I enjoy spending time with my wife Nicole and daughters Taylor and Jordan. We love taking our quads up north and hitting the trails.

Recent reviews:
- 2026-04-05 | 5.0/5 | Brian H. — Jeff always goes above and beyond. This is now my 4th vehicle I bought from Jeff. Every time I do buy, it is a special problem I deal with and he always comes through. If your looking for a salesperson that will give you a great experience in buying, get with Jeff.
- 2026-04-02 | 5.0/5 | Jessi H. — Jeff was great to work with! He listened to our needs and was able to get us into a great deal. He was quick and efficient with his work and gave us straight answers. I hope to work with Jeff again in the future and would recommend him to others!
- 2026-04-11 | 5.0/5 | Timothy S. — Jeff was quick, efficient, and kept us informed every step of the way! He took the time to show us how to use all the features, and answer any questions we had. Great friendly salesperson!

### Katie Lewis

- Profile: [https://alserrachevy.adviserly.com/katie-lewis](https://alserrachevy.adviserly.com/katie-lewis)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 5.0 stars (33 ratings, 29 reviews)
- Lifetime vehicles sold: 126
- Recent vehicles sold: 4
- Sales specialties: COLORADO, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1405

I joined the Al Serra family in 2024 after earning my Bachelor’s in Human Resource Management from Ferris State University in 2023. I am passionate about fitness, enjoy spending time with my friends and family, and cherish moments with my dog, Luna. I love meeting new people and helping them as best as possible. I feel truly blessed to be able to do this for a living!

Recent reviews:
- 2025-12-12 | 5.0/5 | Vanessa O. — My experience with Katie was hands down the BEST experience she went above and beyond to meet my needs in the car I wanted helping with my trade in I would honestly send my whole family to her just the over all experience was amazing if you want someone good and trustworthy and treats you like family she’s it I have never walked away happier. Thank you to the Al Serra family for having her on your team she makes you guys shine even brighter.  ✨
- 2025-11-08 | 5.0/5 | Judy B. — How refreshing that Katie actually listened to me and made sure to stay within my budget! Can’t express how much I appreciated the very personal service both Kate and Cal the Sales Manager gave me! The best car experience I’ve ever had and I’m 74 years old!
- 2025-10-17 | 5.0/5 | Craig S. — Katie made the process very easy even though I was alittle impatient at times. Katie is definitely an asset to AL Serra's sales team. Everything went smoothly. Thank you Katie for professionalism.

### Kristen Smith

- Profile: [https://alserrachevy.adviserly.com/kristen-smith](https://alserrachevy.adviserly.com/kristen-smith)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 2012-09-17
- Rating: 5.0 stars (991 ratings, 669 reviews)
- Lifetime vehicles sold: 2450
- Recent vehicles sold: 16
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1869

Grew up in Fenton & attended the University of Michigan. Have built a reputation for being personable and accommodating in my three years in the auto industry, which makes buying the experience go smoothly. Enjoy long distance running.

Recent reviews:
- 2026-03-28 | 5.0/5 | Dane C. — I had an outstanding experience working with Kristen. From start to finish, her knowledge and professionalism truly stood out. She took the time to understand exactly what I was looking for, answered every question with confidence, and explained all the details in a way that was easy to understand—without ever being pushy.

What impressed me most was how well she knew the vehicles inside and out. She was able to compare options, highlight features that fit my needs, and provide honest recommendations, which made the entire process feel smooth and stress-free.

If you’re looking for someone who is patient, transparent, and genuinely knowledgeable, I highly recommend working with Kristen. This was easily one of the best car-buying experiences I’ve had.
- 2026-03-30 | 5.0/5 | Ethan W. — My 8th vehicle with Kristen
Once again we got the Right car at the right price.  I've already sent quite a few friends to her.  I hope it's a while before I need to see her again but when I do I know she will take care of me and the family.  She also has assisted in guiding me towards the right vehicle even when less money.  I feel like I have a partner in the car game
- 2026-04-02 | 5.0/5 | Kathleen M. — Kristen is very professional. She does a wonderful job trying to find you a great car with payments you can afford. I’ve never felt rushed when I’m with her. This is the second car I bought from her. The first was a Chevy and the second was a Jeep. I will be recommending her to my friends and family.

### Kyle Odglen

- Profile: [https://alserrachevy.adviserly.com/kyleodglen](https://alserrachevy.adviserly.com/kyleodglen)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 2014-02-17
- Rating: 5.0 stars (1155 ratings, 764 reviews)
- Lifetime vehicles sold: 2631
- Recent vehicles sold: 16
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-603-1856

From Grand Blanc, MI. I've been part of the Al Serra Chevy team since 2014, and I am grateful to be able to help with all 12 new car brands on site, as well as any of the 500+ used cars in stock. Univ. of Michigan Flint graduate with a degree in Finance and Economics. I aim to be patient and transparent while you're choosing a new vehicle, efficient and seamless with paperwork after deciding on which car best fits you. I'm blessed with a loving wife and three boys who help keep me grounded. When not at work, I love anything outdoors: hunting, fishing, golf, and staying active in the kids' sports! Thank you to all my customers for your trust and support over the years- I look forward to continuing to serve you!

Recent reviews:
- 2026-04-18 | 5.0/5 | Jody D. — Kyle was wonderful to work with. He helped me get out of a vehicle I was upside down on without any judgment and truly worked hard to get me the lowest payment possible. He went above and beyond by having the windows tinted and WeatherTech floor mats installed before I picked up the car. I was undecided on which vehicle I wanted, and he took the time to make sure I felt confident and happy with my choice. I highly recommend working with Kyle—he made the entire experience easy and stress-free.
- 2026-04-11 | 5.0/5 | Jeffrey H. — Kyle was very helpful and knowledgeable with the entire buying experience, from start to finish. He went above and beyond to make sure I was taken care of. The delivery of the new vehicle right to my home was the cherry on top. My family and I will be sure to work with Kyle again in the future for our next vehicle!
- 2026-04-08 | 5.0/5 | Patricia G. — As a first time buying a car on my own Kyle made the experience easy. I told him the car I was looking for and the color I wanted,it didn’t take long for him to find it. So far I am very happy with my Chevrolet Equinox. Kyle was very nice and easy to deal with, I would recommend him in a heartbeat.

### Nick Hittle

- Profile: [https://alserrachevy.adviserly.com/nick-hittle](https://alserrachevy.adviserly.com/nick-hittle)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 2012-10-04
- Rating: 4.9 stars (847 ratings, 549 reviews)
- Lifetime vehicles sold: 1985
- Recent vehicles sold: 17
- Sales specialties: CHEROKEE, COMPASS, EQUINOX, GRAND CHEROKEE, RAM 1500
- Call: 810-603-1855

In my free time, I enjoy the company of my wife & two children! I like interacting with my customers & building a personal relationship with them; the more I know about my customers the better I can assist them!

Recent reviews:
- 2026-03-24 | 5.0/5 | Donald B. — The whole purchase of the car was simple and easy no stress no high pressure. They added a feature of having the Secretary of State in the dealership was also a great plus would highly recommend the dealer and Nick to anyone thank you for your assistance and your help.
- 2026-04-04 | 5.0/5 | Kathleen G. — Nick has been our sales rep for many years.  It's always a great experience.   He's very efficient and knowledgeable every time and makes the process of buying or leasing a vehicle simple.  He has a great personality and always finds us what we're looking for.
- 2026-04-04 | 5.0/5 | Todd T. — Entire process went smoothly and quickly.  Nick is a knowledgeable and friendly salesperson, and we have purchased multiple vehicles from him.  We will be back again for the next one when the time comes.

### Tim MacDonald

- Profile: [https://alserrachevy.adviserly.com/timmacdonald](https://alserrachevy.adviserly.com/timmacdonald)
- Department: Sales (Sales)
- Title: Sales Advisor
- Joined: 2012-11-12
- Rating: 5.0 stars (896 ratings, 553 reviews)
- Lifetime vehicles sold: 2248
- Recent vehicles sold: 14
- Sales specialties: BLAZER, EQUINOX, SILVERADO 1500, TRAVERSE, TRAX
- Call: 810-953-1793

From Grand Blanc, MI. 14 years in Auto. Detroit Lions superfan. Married with 2 children. Chrysler and GM certified; also a certified sales professional. I’m honest with every customer, and am honored to guide them through the car-buying process.

Recent reviews:
- 2026-04-23 | 5.0/5 | Judith H. — If you want top notch help leasing or buying your new vehicle then make an appointment with Tim MacDonald. Tim listens well and will guide you through to your new vehicle. He will answer any questions you have and assist you as you get ready to  drive out in your new vehicle.
- 2026-04-06 | 5.0/5 | Deborah J. — It went very well.  Tim is the best sales advisor that we have ever had. WE are returning customers because if Tim. Tim goes out of his way to make the sale as easy as possible.  He brought our car to us.

Thank You Tim
- 2026-04-03 | 5.0/5 | Jeffrey N. — We had a great buying experience with Tim. He really got to understand our needs and found the perfect vehicle at a good price point. We will definitely be back to buy from Tim.

### Trey Conner

- Profile: [https://alserrachevy.adviserly.com/trey-conner](https://alserrachevy.adviserly.com/trey-conner)
- Department: Sales (Sales)
- Title: Sales Advisor
- Rating: 5.0 stars (83 ratings, 67 reviews)
- Lifetime vehicles sold: 217
- Recent vehicles sold: 15
- Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, TRAX
- Call: 810-603-1868

I joined Al Serra in 2024, but my career in the auto industry began six years before that. In my spare time I enjoy spending time with my beautiful wife, daughter, two cats, and our one dog. I am the head coach of the boys swim and dive team at Grand Blanc High School and an avid US Masters swimmer. Currently I am enrolled at Northwood University to receive my bachelors degree in Automotive Marketing and Management. My hobbies include swimming, building Marvel Legos, and rewatching Ted Lasso.  During college football season you can catch rooting on my favorite team the Miami Hurricanes!  I pride myself in my transparency, hassle-free buying experience, and always putting my clients first. Tell your friends and family to #ComeSeeT !

Recent reviews:
- 2026-03-01 | 5.0/5 | Kristi V. — I recently purchased a Chevy Trax from Trey, and this is the third vehicle I’ve bought through him. I’ve even followed him from a previous dealership because his service is truly exceptional. He consistently provides a warm, friendly experience while maintaining the highest level of professionalism. He makes the entire process smooth, comfortable, and stress-free every time. I’m extremely happy with my purchase and will absolutely continue returning to him for future vehicles. Highly recommend!
- 2026-01-19 | 5.0/5 | Jeanne B. — Trey was knowledgeable, helpful and professional.  He paid close attention to our needs and interests and used that information to find the right vehicle at the right price for us.  I would highly recommend him.
- 2026-04-11 | 5.0/5 | Patricia N. — Trey helped get my disabled mom into a new car even did all the paperwork outside to make this happen! Thank you for your help and assistance!!

### Blake Ball

- Profile: [https://alserrachevy.adviserly.com/blake-ball](https://alserrachevy.adviserly.com/blake-ball)
- Department: Service (Service)
- Title: Chevrolet Service Advisor
- Rating: 4.9 stars (516 ratings, 333 reviews)
- Lifetime vehicles serviced: 4766
- Recent vehicles serviced: 344
- Call: 810-953-1770

I grew up in the auto industry. My Dad has worked for GM for 25 years; one of my Grandfathers retired from Ford, another from GM, and my Great-Grandfather retired from GM. I have always enjoyed learning about cars and how so many pieces come together to give us a means of transportation. I had tried other fields before I turned to the auto industry, but never found my niche. Still, it allowed me to build excellent communication skills. I enjoy my position as a service advisor here at Al Serra. It allows me to keep learning daily and share it with the great customers I meet and work with. Being able to help people and make their vehicle repair experience enjoyable is something that is satisfying for me. Outside of work, I enjoy being outdoors. I spent some time as a white water raft guide and have ambitions to make a self-supported trip through the Grand Canyon. I have a beautiful fiancé and two dogs at home. I am the oldest of six siblings; I grew up in Mt. Morris, MI.

Recent reviews:
- 2026-04-14 | 5.0/5 | Sandra S. — Blake was great! Very polite and helpful, and had no problem making sure my car was done in time for another appointment I had later that day. I will definitely be returning again!
- 2026-04-12 | 5.0/5 | Leonard B. — Blake is a great asset to the dealership. He is personable, knowledgeable, and efficient. Outstanding service.
- 2026-04-19 | 5.0/5 | Jeffrey J. — Blake is awesome! He always takes good care of me. Great communicator and follows up when he says he will!

### Cody Younglove

- Profile: [https://alserrachevy.adviserly.com/cody-younglove](https://alserrachevy.adviserly.com/cody-younglove)
- Department: Service (Service)
- Title: Chevrolet Service Advisor
- Joined: 2008-08-07
- Rating: 4.9 stars (3140 ratings, 1836 reviews)
- Lifetime vehicles serviced: 25892
- Recent vehicles serviced: 204
- Service specialties: ACADIA, SIERRA 1500, TERRAIN
- Call: 810-953-1771

Known as the guy who's always smiling, I’m very dependable & friendly. 3-time Motocross State Champion! Grew up in Flint. Went to Carmen Ainsworth High. 8 years experience in the auto industry. Also love fishing, football, hunting, & mountain-biking.

Recent reviews:
- 2026-03-31 | 5.0/5 | Carrie S. — Excellent service and very friendly.  He went out of his way to help me find my purse that was left in the shuttle!  I would highly recommend him.
- 2026-04-23 | 5.0/5 | David C. — My experience with Cody has always been excellent. I appreciate everything you do for me my family and the rest of the customers at Al Serra.
- 2026-04-10 | 5.0/5 | Regina B. — Great and very timely, what I  liked the most. Im a busy person I  need to get in and out in the least amount of time.

### Jackson Groat

- Profile: [https://alserrachevy.adviserly.com/jackson-groat](https://alserrachevy.adviserly.com/jackson-groat)
- Department: Service (Service)
- Title: Chevrolet Service Advisor
- Rating: 4.7 stars (696 ratings, 378 reviews)
- Lifetime vehicles serviced: 7978
- Recent vehicles serviced: 278
- Call: 817-603-1420

Hello, my name is Jackson Groat, and I was born and raised in Michigan. My wife Nora and I currently live in the Swartz Creek area. We enjoy spending time outdoors, tent camping, and with our church family. I received my education from Ohio Technical College. I have previously worked as a tech in the automotive field and for many years in customer service.
I look forward to growing my career and building more customer relationships. I feel blessed to be a part of the Al Serra community.

Recent reviews:
- 2026-04-17 | 5.0/5 | John W. — Jackson Groat, he is friendly and when my wife MaryJo Wojcik, she picked her EV Equinox up after rotated tires and a piece of recall water leak in somewhere under the seat. All good run.
- 2026-04-18 | 5.0/5 | John F. — Jackson went above and beyond to get me the service and warranty coverage for my vehicle repair.
- 2026-03-21 | 5.0/5 | Margo K. — Very professional and polite and answered whatever questions I had.

### Logan Keen

- Profile: [https://alserrachevy.adviserly.com/logan-keen](https://alserrachevy.adviserly.com/logan-keen)
- Department: Service (Service)
- Title: Chevrolet Service Advisor
- Rating: 4.8 stars (1389 ratings, 777 reviews)
- Lifetime vehicles serviced: 15624
- Recent vehicles serviced: 343
- Call: 810-603-1863

As a Chevrolet Service Advisor with four years in grand blanc, my passion for the automotive industry and unwavering commitment to customer satisfaction drive my every action. Hailing from Atherton High School in Burton, my roots run deep in the community.

Beyond the dealership, I am an avid outdoorsman. Fisherman, enjoy motorcycles, and various outdoor adventures ignite my spirit, reflecting my love for exploring new horizons. My affinity for the outdoors has led me on countless journeys across its vibrant landscapes.

Professionally, I am immensely proud of my career trajectory. What sets me apart is my ability to instill trust in my customers. I believe transparency and honesty are paramount in my role. Even in challenging situations, I strive to alleviate their concerns and bring a smile to their faces.

One of my greatest joys is making a positive impact on others. I am driven to ensure that every customer's vehicle is not only repaired but also safe for their loved ones. The belief that my efforts contribute to the well-being of others fuels my passion and sets me apart as a dedicated Service Advisor.

Recent reviews:
- 2026-04-05 | 5.0/5 | Tammie R. — Logan was Fantastic to work with, he explained everything from the service to the pricing so that I was aware upfront.  I've always gotten Great Customer Service each time I take my vehicles for service.  Thanks!
- 2026-04-12 | 5.0/5 | Amy C. — Logan was great! He addressed my issues with my Blazer and was very knowledgeable, kind and personable. Definitely 10 out of 10 experience
- 2026-04-02 | 5.0/5 | Michael H. — Excellent service. Had the vehicle towed for battery replacement. Got it back within a couple of hours. Thanks.

### Michele Vaughan

- Profile: [https://alserrachevy.adviserly.com/michele-vaughan](https://alserrachevy.adviserly.com/michele-vaughan)
- Department: Service (Service)
- Title: Chevrolet Service Advisor
- Rating: 4.9 stars (1130 ratings, 670 reviews)
- Lifetime vehicles serviced: 11760
- Recent vehicles serviced: 313
- Call: 810-603-1458

I joined Al Serra in 2022 and have worked in the auto industry for over 17 years. I believe in treating my customers as I would like to be treated. I enjoy helping customers and will go the extra mile to ensure they have a great experience. I enjoy spending time with my family and going to movies, sporting events, and concerts.

Recent reviews:
- 2026-04-20 | 5.0/5 | Ronald P. — My experience was awesome!  Tech found another underlying issue that I was not aware of  and it was fixed promptly.   As far as dealing with the extended warranty company(easy care)  there was an issue with receipts for the purchase of engine oil.   I should’ve known to keep better records so that is totally on me. Was able to get the issue repaired. I recommend Al Serra Chevrolet service to anyone in need.
- 2026-04-05 | 5.0/5 | Andrew M. — Was a great service visit as always ! In and out quickly. 10/10 For Al Serra and Michele !
- 2026-04-05 | 5.0/5 | Walter J. — Michele is always professional and easy to work with. Thank you

### Mike Hewitt

- Profile: [https://alserrachevy.adviserly.com/mike-hewitt](https://alserrachevy.adviserly.com/mike-hewitt)
- Department: Service
- Title: Chevrolet Service Advisor
- Rating: 4.9 stars (223 ratings, 144 reviews)
- Lifetime vehicles serviced: 2697
- Recent vehicles serviced: 175
- Call: 810-603-1836

I grew up in Las Vegas, Nevada, and moved to Michigan in 2012. I have a 2-year-old son who is my pride and joy. I have been working in the automotive service industry since 2019. Before that, I attended Ferris State University for automotive service and management degrees. I enjoy working on my own cars, hunting, fishing, and anything outdoors in my free time.

Recent reviews:
- 2026-04-15 | 5.0/5 | Glenn W. — Mike did a great job getting to the problem of my vehicle and kept me informed all along the way. Thank you for getting this resolved. Very much appreciated.
- 2026-04-23 | 5.0/5 | John D. — Outstanding! Helping create lifetime customers. People like Mike are the reason I drive by Lafountain to you guys.
- 2026-04-09 | 5.0/5 | Samuel H. — Mike made the experience quick and painless to drop off my car. He kept me updated on repairs via text as well.

### Abby Sordyl

- Profile: [https://alserrachevy.adviserly.com/abby-sordyl](https://alserrachevy.adviserly.com/abby-sordyl)
- Department: Plus (Body Shop)
- Title: Assistant Body Shop Manager
- Lifetime vehicles serviced: 1706
- Recent vehicles serviced: 2
- Service specialties: RAM 1500, TOWN & COUNTRY, VIBE
- Call: 810-853-6251

I joined Al Serra in 2016, but my career in the automotive industry began four years prior. Customers continue returning to me for service because of my easygoing attitude and excellent listening skills. I take the time to listen to every customer's concern and provide the best answer and outstanding service. I love getting to know people and seeing how I can help solve the issues they may be having. I grew up in Winston-Salem, NC. I love to spend time with my family and friends, especially my wonderful husband. Running and being outdoors are some of my favorite hobbies. I'm also a true Duke fan.

### Amanda Banyas

- Profile: [https://alserrachevy.adviserly.com/amanda-banyas](https://alserrachevy.adviserly.com/amanda-banyas)
- Department: Plus (Body Shop)
- Title: Body Shop Manager
- Call: 810-603-1834

I joined the Al Serra family in 2017, but my grandfather worked at Al Serra as a salesman for many years. Al Serra is truly like family. I have 22 years of customer service experience and aim to deliver high-quality service to every guest. I am a big fan of the University of Michigan. Outside of work, my life revolves around my daughter. She is an athlete who plays three sports, two of which are travel. That is where much of my time is spent away from work, but I would not change it for the world. This personal commitment helps me understand the importance of time and dedication, which I bring to my role at the dealership.

### Ben Taylor

- Profile: [https://alserrachevy.adviserly.com/ben-taylor](https://alserrachevy.adviserly.com/ben-taylor)
- Department: Plus (Management)
- Title: Chevrolet Service Manager
- Joined: 2008-03-17
- Lifetime vehicles serviced: 925
- Recent vehicles serviced: 3
- Service specialties: EQUINOX, IMPALA, SILVERADO 1500
- Call: 810-603-1801

I provide all my customers with world-class service as soon as they arrive, regardless of their service needs! I live in Holly, and I have been happily married to Kristen for 14 years. We have three boys and one daughter. I love to spend time with my family, coaching, hunting, and fishing!

### Brian Davis

- Profile: [https://alserrachevy.adviserly.com/brian-davis](https://alserrachevy.adviserly.com/brian-davis)
- Department: Plus (Parts & Accessories)
- Title: Chevrolet Parts Advisor
- Call: 810-603-1489

I joined Al Serra in Feb 2021. I have 34 years of experience. With my experience I'm looking forward to assisting you. In my spare time I enjoy spending time with my family.

### Cal Sesock

- Profile: [https://alserrachevy.adviserly.com/cal-sesock](https://alserrachevy.adviserly.com/cal-sesock)
- Department: Plus (Management)
- Title: Chevrolet Sales Manager
- Lifetime vehicles sold: 939
- Recent vehicles sold: 36
- Sales specialties: COMPASS, EQUINOX, GRAND CHEROKEE, SILVERADO 1500, TRAX
- Call: 810-953-1799

Welcome to Al Serra! I am a Sales Manager at Chevrolet, prioritizing providing you with a great experience. I grew up in Goodrich, Mi. I have been happily married since 2019. I love spending time on the lake with my wife and two dogs. Fitness is one of my passions, and I love talking about sports. GO GREEN!

### David Garr

- Profile: [https://alserrachevy.adviserly.com/david-garr](https://alserrachevy.adviserly.com/david-garr)
- Department: Plus (Management)
- Title: Chevrolet Sales Manager
- Joined: 2016-03-01
- Lifetime vehicles sold: 880
- Recent vehicles sold: 3
- Sales specialties: CHEROKEE, COMPASS, GRAND CHEROKEE, PACIFICA, RAM 1500
- Call: 810-695-9706

As a father to my three girls, Marlee, Berkley, and Lennon, and a husband to my beautiful wife, Bri, I find the greatest joy in my family. Born in Philadelphia and raised in Goodrich, MI, I graduated from Goodrich HS in 2009 and Albion College in 2013. I am a huge Eagles fan. I have been with Al Serra for over 10 years, where I am passionate about my work and love the opportunity to help people.

### David Jackson

- Profile: [https://alserrachevy.adviserly.com/david-jackson](https://alserrachevy.adviserly.com/david-jackson)
- Department: Plus (Body Shop)
- Title: Body Shop Advisor
- Lifetime vehicles serviced: 1863
- Recent vehicles serviced: 4
- Call: 810-853-6210

As a Body Shop Advisor with three years of experience, I am dedicated to providing exceptional customer service and ensuring the satisfaction of every individual who walks through our doors. My unwavering commitment to open and honest communication has earned me a strong reputation at our dealership, where I am known for my willingness to go the extra mile for both colleagues and clients.

Growing up in Clio, Michigan, and graduating from Kearsley High School in 2015, I developed a strong work ethic and a passion for helping others. I believe that a positive attitude and attentiveness to customers' needs are essential for building lasting relationships. By setting realistic expectations and being fully transparent, I strive to create a seamless and stress-free experience for each individual.

Outside of work, I am an avid outdoorsman with a love for bass and pan fishing. Recently, I have taken up golf as a second hobby, adding to my enjoyment of exploring the great outdoors.

My passion for my career stems from the constant learning opportunities it presents. In the dynamic field of body shop operations, I am continually exposed to new challenges that keep my enthusiasm and motivation high. With my dedication to growth and my commitment to excellence, I am confident that I can make significant contributions to our team and the industry as a whole in the years to come.

### Drew Massey

- Profile: [https://alserrachevy.adviserly.com/drew-massey](https://alserrachevy.adviserly.com/drew-massey)
- Department: Plus (Body Shop)
- Title: Body Shop Advisor
- Lifetime vehicles serviced: 403
- Recent vehicles serviced: 79
- Call: 810-603-3512

I was born in Saginaw and attended Arthur Hill High School. I then attended Lincoln College of Technology in Indianapolis and acquired my Associate's in Collision Repair and Management. I worked as a Collision Repair Technician and Refinisher in Grand Rapids, MI, from 2012 to 2016. At that point, I enlisted in the United States Marine Corps for a five-year term as a Meteorological and Oceanographic Analyst Forecaster. Upon returning to the civilian sector, I worked for the Graff Davison location, which is when my family and I fell in love with the Davison area. I then joined the Serra Automotive team in Lake Orion shortly thereafter. In April of 2025, I transferred here to Al Serra. I spend the majority of my free time with my fantastic family. I also have various hobbies, including hunting, fishing, woodworking, beekeeping, and more.

### Ed Holmes

- Profile: [https://alserrachevy.adviserly.com/ed-holmes](https://alserrachevy.adviserly.com/ed-holmes)
- Department: Plus (Parts & Accessories)
- Title: GM Parts Manager
- Joined: 2003-02-03
- Call: 810-603-1460

I have been with Al Serra since 2003 and in the parts business since 1989. I enjoy spending time with my family, enjoying the outdoors, mountain biking, and off-roading. We have a strong team of parts personnel eager to assist you at Chevrolet, Buick, GMC, Cadillac, and our body shop.

### Ian Baker

- Profile: [https://alserrachevy.adviserly.com/ian-baker](https://alserrachevy.adviserly.com/ian-baker)
- Department: Plus (Parts & Accessories)
- Title: Chevrolet Parts Advisor
- Lifetime vehicles serviced: 1976
- Call: 810-603-1461

I joined the Al Serra team in 2018. I started my career in the automotive industry over 20 years ago. I like to help my customers by listening to their concerns and correcting the problem or issue with ease for them. I was born and raised here in the Genesee county area. Most of my passions are typically based outdoors, such as camping, golf, and just soaking up the sun with my family. I have an amazing wife and two beautiful children.

### Jennifer Voight

- Profile: [https://alserrachevy.adviserly.com/jennifer-voight](https://alserrachevy.adviserly.com/jennifer-voight)
- Department: Plus (Body Shop)
- Title: Body Shop Advisor
- Lifetime vehicles serviced: 1782
- Recent vehicles serviced: 10
- Call: 810-853-6252

Hi! My name is Jenn. I joined Al Serra in 2023 but have been in the automotive industry since I was 15. My favorite part of my job is the customers. I always take the time to listen to every customer's concerns and help to find the best resolution. I love getting to know new people and learning how to help. Outside of work, I live in Davison with 3 Daughters who keep me busy and on my toes. I enjoy spending as much time with my family as possible. Huge UofM fan!! Go Wolverines

### Joel Gilmore

- Profile: [https://alserrachevy.adviserly.com/joel-gilmore](https://alserrachevy.adviserly.com/joel-gilmore)
- Department: Plus (Parts & Accessories)
- Title: Chevrolet Parts Advisor
- Joined: 1995-06-26
- Call: 810-603-1463

I have been with the Al Serra organization since 1995.  I am located in the Chevrolet parts department.  When I am not working I like to watch and attend sporting events.  I also like to travel with my family.

### John Kenyon

- Profile: [https://alserrachevy.adviserly.com/john-kenyon](https://alserrachevy.adviserly.com/john-kenyon)
- Department: Plus (Body Shop)
- Title: Body Shop Advisor
- Lifetime vehicles serviced: 1603
- Recent vehicles serviced: 103
- Call: 810-603-1478

I am new to the Al Serra Auto Plaza family and the automotive industry. However, I have eight years of customer service experience and a passion for the automotive field that goes far back. At age five, I first heard my Grandpa fire up his 1988 Monte Carlo that he drag-raced, and I was hooked right from that moment. In my personal life, I enjoy spending time with friends and family, going to concerts, and watching U of M football on Saturdays and the Detroit Lions on Sundays. I also enjoy NASCAR races. My girlfriend Natalie and I often plan trips to Traverse City. We enjoy the scenery and have recently found a new love of Jet skiing on the Grand Traverse Bay. I am passionate about delivering excellent customer service, so in combination with my passion for the automotive field, I look forward to providing top-tier customer care.

### Josh Foster

- Profile: [https://alserrachevy.adviserly.com/josh-foster](https://alserrachevy.adviserly.com/josh-foster)
- Department: Plus (Management)
- Title: Chevrolet Service Manager
- Lifetime vehicles serviced: 8121
- Recent vehicles serviced: 8
- Call: 810-603-1467

I grew up in Flushing. I have always been around the auto industry, and I have always liked the environment. Before starting at Al Serra, I was in the skills trade for about eight years. I loved the skills trades but wanted to try something new for my family and me. I have been here for a while now, and I love it so far. Some of the activities I do outside of work are welding projects, sports, outdoor adventure, and being a dad.

### Kevin Fowler

- Profile: [https://alserrachevy.adviserly.com/kevin-fowler](https://alserrachevy.adviserly.com/kevin-fowler)
- Department: Plus (Parts & Accessories)
- Title: Chevrolet Parts Advisor
- Joined: 1996-10-04
- Call: 810-603-1465

With Al Serra for almost 20 years now and have watched this company grow by leaps and bounds. It’s been a fantastic career and I can honestly say our customers love us for a very good reason. Come and find out for yourself what it is.

### Matt Plew

- Profile: [https://alserrachevy.adviserly.com/matt-plew](https://alserrachevy.adviserly.com/matt-plew)
- Department: Plus (Body Shop)
- Title: Body Shop Advisor
- Lifetime vehicles serviced: 1356
- Recent vehicles serviced: 20
- Call: 810-853-6209

A native of Fenton, Mi, I'm married to my wife, Kristin, and we have three children, James, Elizabeth, and Sarah. I have seventeen years of experience in auto repair, four in dealership service departments and thirteen in collision centers. In addition to my professional accomplishments, I was an active member of the Auto Body Advisory Board at Baker College and a current member of the Fenton Little League Board of Directors. I enjoy coaching my children's sports teams and socializing with neighbors and friends when not busy with work or board duties.

### Michelle VanKuren

- Profile: [https://alserrachevy.adviserly.com/michelle-vankuren](https://alserrachevy.adviserly.com/michelle-vankuren)
- Department: Plus (Body Shop)
- Title: Body Shop Advisor
- Lifetime vehicles serviced: 586
- Recent vehicles serviced: 57
- Call: 810-603-1860

I have been in Retail Management for 25 years, and Customer Service has always been the backbone of my career. I love spending time with friends and family, playing cards, or hanging around a bonfire. I also enjoy playing disc golf in the summer and hunting in the woods in November. I am a big U of M fan (Go Blue) and, of course, the Detroit Lions!!

### Mike Brewer

- Profile: [https://alserrachevy.adviserly.com/mike-brewer](https://alserrachevy.adviserly.com/mike-brewer)
- Department: Plus (Body Shop)
- Title: Body Shop Advisor
- Joined: 2013-12-16
- Call: 810-853-6202

I am Mike Brewer. I was born and raised in the Flint area, and have lived in Genesee county my whole life. I have a son who is 18 years old; he just graduated from high school and will be attending college in the fall. I have been in the collision business for over 30 years, and earned state and ICar certifications. I make it a priority to be here for my customers, providing you with world class service every step of the way.

### Mike Henderson

- Profile: [https://alserrachevy.adviserly.com/mike-henderson](https://alserrachevy.adviserly.com/mike-henderson)
- Department: Plus (Management)
- Title: Chevrolet Sales Manager
- Joined: 2015-08-17
- Lifetime vehicles sold: 1
- Recent vehicles sold: 1
- Sales specialties: OPTIMA
- Call: 810-603-1838

From Grand Blanc, MI. 26 yrs in Auto. Winner of numerous awards for sales & customer satisfaction. Married with 2 children. Enjoy golfing & family time. I have great relationship with my co-workers, & I put the interests of each customer first!

### Nate Krueger

- Profile: [https://alserrachevy.adviserly.com/nathan-krueger](https://alserrachevy.adviserly.com/nathan-krueger)
- Department: Plus (Management)
- Title: Chevrolet Sales Manager
- Call: 810-603-1439

I am from Wichita, KS. I have over 23 years of experience in the Auto Industry. I am married with two daughters. I enjoy fishing and hunting. I am passionate about what I do and have enjoyed helping people with car-buying needs. I get great satisfaction in serving clients with the best customer service experience possible.

### Pete McVannel

- Profile: [https://alserrachevy.adviserly.com/pete-mcvannel](https://alserrachevy.adviserly.com/pete-mcvannel)
- Department: Plus (Parts & Accessories)
- Title: Chevrolet Parts Advisor
- Call: 810-603-1431

I've been with Al Serra since April 2019 but started my GM parts career in 2004. When I'm not at work, you can probably find me outside looking for birds, camping with my wife and two kids, working on my old cars, or restoring vintage tools at my shop in Burton, MI.

### Shelley VanOoteghem

- Profile: [https://alserrachevy.adviserly.com/shelley-vanooteghem](https://alserrachevy.adviserly.com/shelley-vanooteghem)
- Department: Plus (Body Shop)
- Title: Body Shop Advisor
- Call: 810-853-6204

I've been in the collision industry for 34 years, bringing my knowledge to Al Serra Auto Plaza in 2022. I enjoy my work and love helping my customers with their collision needs. My father is retired from the Navy, and I grew up traveling the country. Proud mother of one son and three daughters. I enjoy the outdoors and stay busy with my family.