About Blake
I grew up in the auto industry. My Dad has worked for GM for 25 years; one of my Grandfathers retired from Ford, another from GM, and my Great-Grandfather retired from GM. I have always enjoyed learning about cars and how so many pieces come together to give us a means of transportation. I had tried other fields before I turned to the auto industry, but never found my niche. Still, it allowed me to build excellent communication skills. I enjoy my position as a service advisor here at Al Serra. It allows me to keep learning daily and share it with the great customers I meet and work with. Being able to help people and make their vehicle repair experience enjoyable is something that is satisfying for me. Outside of work, I enjoy being outdoors. I spent some time as a white water raft guide and have ambitions to make a self-supported trip through the Grand Canyon. I have a beautiful fiancé and two dogs at home. I am the oldest of six siblings; I grew up in Mt. Morris, MI.
Customer rating
4.9 / 5 based on 610 ratings (401 written reviews)
Recent reviews
Blake is great to work with
— Karen H. ,
Blake went the extra mile to give me options on the repair for my Tahoe
— Leonard B. ,
Excellent service!
— Blake G. ,
Blake is so professional and personable. He communicated with me throughout my wait for the car service. I would recommend Blake 100%
— Karen H. ,
He took care of me quickly.
— Ann L. ,
Blake did a great job of communicating with me and others involved, in trying to solve the issues my 2024 Silverado was having. The issues were never resolved through no fault of Blake. The Engine shuttered and shut down multiple times during a drive home from Canada. The vehicle was towed to the dealership. At the dealership, the codes that were set during this time were removed. The vehicle was driven to see if the codes would rest. They never did and the vehicle was returned to me. Overall, Blake kept me informed on the processes the dealership was going through to try to resolve the issue.
— Jeffry O. ,
blake did a great job as before he kept me informed and got me out as soon s as possible
— David V. ,
Blake went above and beyond to help me..He called me several times to let me know what was going on with my car..I was out of town for a week and he kept me updated the whole time ..I highly recommend him .
— Bonnie C. ,
Blake is the BEST!! He keeps me informed/updated during the whole time my car is being serviced. He is so thoughtful and caring talking to me as a client. I have been so fortunate to have Blake as my technician!
— Karen H. ,
Good.
— Ronda C. ,